IT Support & Maintenance

We cover a full range of IT related equipment, including Desktops, Laptops, Printers, Data Centre Servers, Enterprise and Storage equipment. We can also provide maintenance of Network and Audio Visual equipment.

All of this is delivered directly by NetStone Global using manufacturer accredited engineers across the UK. Our incident and problem management systems, best practice processes and technical skill sets offer cost-effective IT Support & Maintenance.

Key features of the service include rapid response regardless of location and quick resolution (wherever possible within a single visit) to minimise disruption and lost productivity.We have developed a broad range of IT Support & Maintenance Services that reflect our customers changing needs.

These can be provided independently or as part of a total Managed Service. A flexible pricing model approach allows charges to be inventory, population, resource or frequency based. The model can be flexed to include combinations of these and other variables.

We can provide solutions that range from standard offerings delivering the best cost benefits through to bespoke solutions to meet the needs of diverse businesses. Our approaches combine the utilisation of dedicated field and centralised resources to deliver the service levels required within budget.